All we ever hear about from IProvo (not as much UTOPIA…yet) is “number of subscribers”. Well if you’re not making money on every “subscriber” whoopidy-freaking-doo! Bad business plan Cap! Let’s hope UTOPIA learns from IProvo’s mistakes and figures out a way to get paid and last longer than 5 years before imploding.

This means that 80% of the homes in Provo connected to iProvo were Mstar homes!

I think enough numbers have been given in a variety of news stories that we can estimate the subs all service providers have.

It was noted in previous posts that Mstar was also the provider with the majority of customers on UTOPIA. The Daily Herald reporting that Mstar had 5000 customers on Utopia and NuVont had 1000 UTOPIA subs. I think UTOPIA reported at a Utah Taxpayer Association (a business organizations front) meeting that Mstar had 7000 customers.

That would mean XMission would have about 1000 UTOPIA customers?

My point here is that Mstar appeared to have 76% of the subscribers on iProvo/UTOPIA.

It appears all other service providers combined have 24% of the customer.

So which company’s have been spending on marketing and which are only picking the low hanging fruit? Where would both networks be without Mstar having spent millions marketing and installing on their network?

In addition to other problems (many mentioned on this forum) one big problem was they spent so much on sales, marketing and installations (labor/equipment) that they simply ran out of money.

As I’ve stated before it takes years to pay back up-front customer costs and a service provider needs very deep pockets to both be aggressive in sales and survive.

So, here are the complaints:

1) Near-end and far end audio loss. Frequently, it sounds like I’m speaking to someone on a cell phone, although I’m not. This is simple packet loss issue.
2) Far-end random electronic audio noise. I’ve had quite a few callers complain of hearing electronic sounds and noises on their end, although I do not hear them on my side.
4) Fax machine barely works now. It took me three attempts to send a 6-page fax. When it did go through, it took 15 minutes to transmit. Never had this problem with my previous service!

So much for Broadweave improving the quality of my phone service! Frankly, my previous phone service could not have been much improved. NGT/MStar was nearly flawless (with the exception of a few voicemail issues). If Broadweave can’t get these issues resolved, I’ll probably be going back to Vonage.

I select details and it gives me:
Error 403

We’re sorry, but we could not fullfill your request for /wp-comments-post.php on this server.

You do not have permission to access this server. Before trying again, close your browswer, run anti-virus and anti-spyware software and remove any viruses and spyware from your computer.

Your technical support key is: d809-fa25-b40c-8ddc

You can use this key to fix this problem yourself. (this links to http://www.ioerror.us/bb2-support-key?key=d809-fa25-b40c-8ddc

If you are unable to fix the problem yourself, please contact jesse at freeutopia.org and be sure to provide the technical support key shown above.

Anyhow, it almost seems as though wp-comments-post.php has a problem, but yet I cant duplicate it in a browser, only my mobile device.

Not a big deal – but I am not sure if you have other mobile users experiencing the same problem. I can live without being able to post from my phone

Feel free to delete this extra jibberish from this thread – I didnt mean to hijack the blog

My comments were directed to upper MStar management, the “suites”.