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After much searching, Qwest finds the right shade of lipstick for the pig

In quite the surprise announcement today, Qwest announced that its efforts to dress the company up for sale over the last decade have finally paid off. CenturyLink, the result of a merger between ILECs CenturyTel and Embarq, is buying the company in an all-stock transaction. This comes not even a year after the merger that created CenturyLink, one in which CenturyTel purchased Embarq.

What remains to be seen is if this will improve Qwest’s long-ailing fortunes and legendary reputation for horrible customer service. I used to be a customer of Sprint Local in Las Vegas before it was spun off into Embarq and was always impressed with the service quality. The only reason I discontinued service was because Vonage was offering a very compelling feature set at a  more attractive price. I don’t know how much of Embarq has rubbed off on CenturyTel (or even what CenturyTel’s reputation is), but any amount of it would help.

That said, I wonder if the new company will have the billions of dollars required to update badly-neglected infrastructure. It’s no secret that Qwest carries a very heavy debt load and hasn’t exactly been speedy with the rollout of ADSL2+ services. They also have no wireless or video revenues to cross-subsidize construction… and neither does CenturyLink. As land lines continue to death spiral and cable turns up the DOCSIS 3.0 heat, I’m left wondering how the new company will fare too much better than the old one.

Good luck, guys. You need as much of it as you can get.

The Non-Story of UTOPIA and Lawsuits

Today’s Deseret News ran an article about UTOPIA’s preparation for some pending litigation, but it’s not really much in the way of news. We all know that UTOPIA and RUS aren’t on each other’s Christmas card lists and that UTOPIA incurred some significant expenses as a result of the incompetence of that federal agency. Negotiations with RUS broke down months ago and UTOPIA was still left holding the bag. At this point, they really don’t have much of a choice but to go after RUS in court since a settlement could not be reached and the damages are in the tens of millions.

UTOPIA obviously can’t confirm nor deny anything at this point, but it’s not hard to read between the lines. The question, though, is why this is being cast in some kind of sneaky and sinister light. Only an idiot would openly discuss pending litigation in a public meeting, much less with members of the press. It’s also not uncommon to have internal agency meetings that don’t require public notice. I would bet that every city, county, state agency, and interlocal agency has done the same.

That said, I can understand why someone would be heavily suspicious. UTOPIA has always struggled with putting information out for public scrutiny. It isn’t helped when the incumbent guns-for-hire Utah “Taxpayers” Association regularly takes what information is public and distorts or outright fabricates negative information about the project.

Basically, there’s nothing to see here that you haven’t already heard through the grapevine. When there’s real news, they’ll probably put out a press release.

Connected Lyfe, Hangman, and the UTOPIA Headend

There’s been a whirlwind of speculation since last night when a press release came out announcing that Connected Lyfe, one of UTOPIA’s newer providers, was being acquired by a then-unknown company called Hangman Productions. This wasn’t helped when an 8-K filing with the SEC came to light that showed Connected Lyfe as the purchaser of UTOPIA’s new video headend. It was pretty easy to assume the worst that the white-label video product would end and it might be a small step towards selling the network. After doing some digging and talking to both Todd Marriott and Chris Hogan at UTOPIA, it looks like that’s not the case at all. In fact, this is probably a really good thing all around.

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Isom Eliminated at Convention

I’ve received word that Eric Isom, Qwest’s top lobbyist, has been eliminated at the Davis County Republican Convention and will not be on the ballot in this year’s election. This is good news as he would no doubt use the seat to push for anti-UTOPIA legislation. Still, always keep your eyes open for his continued lobbying efforts.

UTOPIA's Google Fiber Pitch

Podcast for April 2010

What exactly does UTOPIA's press release mean?

After the first read-through of UTOPIA’s press release, I wasn’t entirely sure what they were trying to say. In fact, most of the press release seems to allude to some sort of ethereal plan to bring the network out to 20,000 more subscribers as quickly as possible. Given the financial situation that UTOPIA is currently in, I was left scratching my head. That is, until I read the last paragraph of the press release.

As we all know, UTOPIA doesn’t have any capital to use for expansion. Barring repayment from RUS or getting awarded stimulus money, I doubt there will be spare change rattling around for several years. All of the eggs are currently in the SAA basket since it’s the only way to finance building things out. Part of the problem with the SAA is the execution time required. You have to pick a specific area to be a part of the SAA. If it’s too small, it won’t be financially self-sustaining or require an unreasonably high participation rate. If it’s too large, you could easily spend a couple of years canvassing to find enough participants. Then, after months of finding the people who want service, you have to spend a few more months getting the city council to approve the bond for the SAA, then wait for the money to come in, then, after many moons, finally start digging trenches and laying fiber. It’s a time-consuming process that could be derailed at any time by the saber-rattling of the Utah Taxpayers Association, Qwest, or any number of anti-UTOPIA factions.

Now this is the statement that sticks out:

Under this next phase of growth, the eleven pledging cities would create a new bond and release funds incrementally as demand is demonstrated.

In other words, UTOPIA cities will go ahead and approve the bonds now to get the financial side rolling, then go find and form the SAAs. This not only accelerates the deployment schedule by months, it also allows for much smaller participant areas, maybe even as few as several dozen. That’s great news for residents of member cities who want service but can’t get a couple hundred neighbors to sign up as well. Once you have enough people to jump in, construction could start the next week. It’s the SAA improved and evolved.

If you live in a pledging city, now is the time to go to UTOPIA’s website to register your interest for service. Get your neighbors to do it. And your friends, family, and even that guy down the road with the busted washing machine on his porch. (You never know; he might tune into the DIY Network and get inspired to do something about it.)

April 2010 Podcast is Scheduled

The April 2010 podcast is scheduled for Friday April 9 from 4PM to 5PM. Our guest this month will be UTOPIA Executive Director Todd Marriott. Listen in online, join the chat room, and feel free to call in at any time at (347) 838-8025.

Press Release: UTOPIA cities gearing up for growth

WEST VALLEY CITY— The eleven pledging cities of the Utah Telecommunication Open Infrastructure Agency (UTOPIA; http://www.utopianet.org) are currently discussing options for the next stage of the network’s growth. After a string of successes since June of 2008, the open-access, fiber-to-the-premise network is strategizing on how to reach more homes and businesses sooner.

“In less than two years – since we retained the new management team – the network has added about 50% as many new subscribers as the network had gained since 2002, grown from three service providers to 12, and we’ve deployed fiber throughout Tremonton and Brigham City, and in portions of Layton and West Valley City,” says the UTOPIA board chair, Kane Loader of Midvale City. “The UTOPIA model is working, but we need to maintain this growth in customers.”

The new plan anticipates adding about 20,000 more customers over the next several years. “We’ve known for a long time that UTOPIA needs a much larger customer base, and a good mix of business and residential customers, to make the books balance,” says Murray Mayor Dan Snarr. “Our cities are already obligated to the network for years to come, so we need to grow to critical mass rapidly, based on a plan to ensure long-term financial health.”

“YouTube alone uses as much bandwidth as the entire World Wide Web did in 2000,” points out Layton Mayor Steve Curtis. “Bandwidth needs in the near future will be enormous, as Google recently acknowledged. We want to make sure our residents and businesses are thriving, and in a world with an increasingly digital economy, a clear factor will be access to the near-unlimited bandwidth of fiber to the premise. UTOPIA is needed by our communities more than ever.”

“A recent New York Times article stated that, without a commitment to open access, affordability for higher bandwidth is only going to get worse. We need to keep growing this fiber network to support local businesses and the private sector,” insists Orem Mayor Jerry Washburn. “Governments build roads, and allow FedEx and UPS to compete on them. Governments build airports, and allow Delta and Southwest to compete at them. It makes sense for us to build a fiber network, and allow any interested service provider to compete on it, which currently includes XMission, Telesphere, Voonami, Connected Lyfe, Brigham.net, and more.”

Under this next phase of growth, the eleven pledging cities would create a new bond and release funds incrementally as demand is demonstrated. Officials from Brigham City, Centerville, Layton, Lindon, Midvale, Murray, Orem, Perry, Payson, Tremonton and West Valley are working together with UTOPIA staff to finalize the funding plan.

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Contacts:

UTOPIA – Elizabeth Vincent, 801.613.3837, evincent@utopianet.org

    • Kane Loader, UTOPIA Board Chair, 801.567.7206

The Wireless Carrier of the Future Looks a Lot Like Sprint

Sprint has been down on its luck for quite some time. The company suffered through a long period of wandering in the wilderness with poor customer service and defecting subscribers to the tune of over a million per quarter for years. This wasn’t helped by its merger with Nextel, a partnership that made little sense considering that both companies use different signal standards. It looked for some time that Sprint would simply collapse on itself. Lately, though, I’m beginning to think that this brush with death has made the company smarter than any other wireless company in the country.

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