I just spoke with a rep from Nuvont who clarified what’s going on with them. The short version is that I got only half the story and Nuvont is doing just fine. The terminal adapter surplus was from a canceled order, but it was canceled because the product had been… Continue reading
Commenter Dave noted that he has recently seen UTOPIA trucks driving around in downtown Brigham City. There’s not much indication as to what they were doing, but we do know that UTOPIA installed a fair amount of fiber backbone in the city before halting construction last spring. Tremonton saw sales… Continue reading
Rumors are afoot that Nuvont Communications may be closing shop. My sources tell me that they recently canceled a large order of phone terminal adapters citing to the suppliers that they no longer planned to be in business. Service providers have also reported picking up Nuvont phone customers who claim… Continue reading
A post at the Traverse Mountain Community Forum reveals that a recent change in mangement with Mountain Home Development Group has the Christensens out of management positions. The new management discussed issues with Broadweave at length including, in the commentor’s summary, the continued lack of video, pricing disparities, poor phone… Continue reading
Sounds like the iProvo troubles are about to get bigger. According to a Nuvont installer who would like to remain nameless, Broadweave has defaulted and could likely be returning the network to the city in very short order. Nuvont is also trying to switch video customers from iProvo to Dish… Continue reading
One of the allegations from the Broadweave insider is that they don’t know who their customers are until they call in for support. A commenter recent confirmed this saying that they had been installed in August but have yet to receive a bill for any service and says that a… Continue reading
There’s a rumor about that Mstar has outsourced all customer support to ServerPlus. Employees in Mstar’s call center were reportedly either laid off or offered a job at ServerPlus with a big pay cut, possibly down to as little as $10 an hour. Mstar had initially used ServerPlus for fiber… Continue reading
The Salt Lake Tribune reports that city records show that Mstar and DynamicCity, the network management company for UTOPIA, also put in bids to either manage or run the city’s fiber optic network. A fourth company also reportedly made a bid, but their name is being kept secret by the… Continue reading
Yes, it’s gone. The short version is that after feedback and some careful consideration, I determined it was boneheaded to have even posted the full letter in the first place. Instead, I’ll summarize the key allegations and rumors from the tipster who sent it to me: Lax physical and logical… Continue reading
As the clock ticks down on a contract between UTOPIA and Provo for a shared video headend, the fight over who owes who money is starting to heat up. I’ve had a lot of anonymous tipsters relating details and rumors over some strong disagreements regarding compensating UTOPIA for their portion… Continue reading