Yesterday morning, the Internet went into a total tizzy when Comcast users found themselves unable to access the infamous torrent site ThePirateBay. Almost immediately, the accusations of intentional blocking spread like wildfire despite Comcast’s insistence that they aren’t doing anything. This reveals a pretty telling truth: Comcast’s foray into filtering traffic has done permanent and incalculable damage to the brand, even years after admitting to the blocking and putting an end to it.
Is Comcast blocking anything? I doubt it. They took such a big PR black eye the first time that they’re unlikely to be dumb enough to try it again. That the stain persists years later, however, shows what a bad move it is to manipulate user traffic. Let that be a warning to all service providers of the lasting consequences of abusing users.
Sorry about the late post, folks. I had family in town over the weekend and, well, you know how that goes.
Cable’s been trying to make some waves with online video announcements as The Pirate Bay continues to dominate the prosecution in their trial. There’s also allegations that the US might be #1 in broadband, but it depends on which metrics you use or give weight to. I’ve also got a bunch of stories on online services and home media extenders. All that and more in this week’s Broadband Bytes!
Verizon will allow you to stream music, pictures, and (soon) video from your PC to any FIOS STB in your house. FIOS MediaManager is available to all double-play video/Internet customers for free and while the initial interface is a bit on the clunky side, it’s that kind of innovative product that keeps customers. Providers can also extend this to offer media streaming outside of the home. If you don’t have to mess around with a HTPC or setup your own streaming solution, why would you? Verizon is also letting subscribers remotely schedule DVR recordings.
What’s 400MB, written by John Carmack, and totally changes online gaming? Quake III in a browser, that’s what. Quake Live launched to queues of over 55,000 players waiting to get their hands on what is likely to be the most popular free-to-play non-casual browser game. This isn’t your typical small casual flash game and it’s likely to draw a big crowd. With a success like this, will you be ready for browser-based games pushing gigabytes of data?
The first Blu-Ray quality movies for purchase on an STB come from VUDU, not a big-name MSO or media store like iTunes. At between $14 and $24 per title, that’s a considerable discount over Blu-Ray discs, though you do sacrifice some portability.
Netflix plans to launch a streaming-only plan this year or next. The powerhouse in mail-order DVDs has seen most of its subscriber growth centered around the 12,000-title strong Watch It Now feature and its availability on everything from PCs to XBox360s to TV sets. The company has proved itself savvy enough to be ahead of what consumers want, a lesson that others could learn from.
T-Mobile is rolling out unlimited voice plans for long-time customers at a mere $50 per month. Customers will also be able to tack on data and SMS/MMS for just $35 per month more. With competitive pricing like this, you have to give customers a reason to keep a landline around.
If you’re being hit by black hat hackers, it could be personal, not business. About a quarter of malicious activity in 2008 was aimed at making a statement rather than the traditional ID theft or malware planting. I’m sure that’s not much comfort to Time Warner as they ride out a DDoS attack on their DNS servers.
Headlines this last week have been dominated by the DTV switch, The Pirate Bay’s trial, and a finalization of the broadband stimulus amount. There were also announcements on 4G wireless from AT&T and Verizon as well as more movement towards online video (and a big step back for Hulu). All this and more in this week’s Broadband Bytes!
The broadband stimulus number has firmed up at $7.2B in total spending and BPL looks like an unexpected back-from-the-dead winner. IBM plans to apply for stimulus funds to roll out BPL service to over 200k rural customers. The challenge is determining just which areas are considered underserved or unserved. Public Knowledge slammed Connected Nation, a broadband mapping group, as nothing more than a front for big ISPs and accused them of making up bogus broadband maps to serve their interests. It’s entirely possible that Connected Nation could score the lion’s share of the $350M in funds for mapping, a scary proposition if the accusations are true. After all, this isn’t the end of federal broadband efforts.
There’s a new attempt in Congress to force ISPs and hotspot owners to keep 2 years worth of access and subscriber logs to assist law enforcement. The justification, as usual, is that retaining the data will help catch people dealing in child porn. Unfortunately, keeping and managing two years worth of access logs is a huge undertaking, especially for wifi hotspots and home owners who choose to share their connection. Such efforts have typically died in committee despite previous pushes from both sides of the aisle.
In what I can only hope is the start of a trend, Linksys will be selling a router with integrated Internet security software. It’s only going to block malicious or suspicious websites for the time being, but future models could integrate anti-spyware and anti-virus. If someone offered such a device, I would definitely buy one. It beats installing resource-hogging security software on every PC.
Recession-influenced special pricing continues as operators struggle to hold on to cash-strapped customers. Sprint rolled out a new “Simply Everything” plan that adds laptop data (but not phone-as-modem) for another $50 a month. T-Mobile is also rumored to be looking at unlimited options of it’s own including a $50/mo unlimited voice plan as well as a $85/mo unlimited mobile voice and data plan. Verizon, though, takes the cake for considering a $5/mo inbound-only landline. Utah, though, is taking a step back. The legislature approved a move to upcap phone service rates for incumbents like Qwest and it is largely expected to be signed off on by the governor.
Congress passed the broadband portions of the stimulus package and just barely dodged some really nasty provisions while the DTV delay looks less than crystal clear. We’ve also seen Qwest’s abuse of monopoly power to shut down a rival ISP, both good and bad economic news (including Charter’s bankruptcy) and Fairpoint’s big bucket of fail in taking over Verizon assets in rural New England. All this and more in this week’s Broadband Bytes!
The Qwest vs. SkyWi fight got even uglier as the CLEC sold off its VoIP business citing the problems it has had with Qwest. The incumbent’s willingness to throw around its weight was no doubt designed to put other CLECs on notice as to who exactly is in charge. This certainly highlights a stronger need for competing transport options like UTOPIA.
Fairpoint has managed to make a fine mess of their takeover of Verizon’s rural New England network assets. Not only did they manage to screw up a bunch of e-mail accounts, they also seem to not be paying employees for overtime owed as a part of the transition. Not exactly a good first impression, is it? Unfortunately for them, Verizon’s last network spin-off in Hawaii ended in bankruptcy. Hopefully Fairpoint can avoid a similar fate.
As The Pirate Bay prepares to go on trial for copyright infringement and faces the possibility of shutting down, some have started wondering if it could lead to a collapse of bitTorrent as a whole. The website currently indexes over 50% of all torrents and the remaining torrent sites would probably be unable to handle the load created by the resulting vacuum. I’m sure that would make Cox’s planned network management a bit easier.
Good idea: trying to retain customers. Bad idea: using LNP requests to do it. The US Court of Appeals told Verizon that using LNP requests to convince customers to not switch their phone service is a big no-no. That means that the time for retention is before you get the Dear John letter.