Friday, October 31st, 2008
Rumor: Broadweave Tight on Cash, May Outsource Call Center Functions
I’ve had several anonymous tips regarding Broadweave lately that aren’t any kind of good news for the company. These sources say that Broadweave, despite their happy face for the press, is running very tight on cash and is planning to outsource their call center as a way to cut costs. This could mean some very [...]
14 Comments » - Posted in Rumors, iProvo by Jesse
Sunday, October 12th, 2008
The Final iProvo Sale Documents
Thanks to the power of GRAMA requests, I’ve obtained all of the final documents related to the sale of iProvo to Broadweave. If you want to take a look at them for yourself, you can download them here (14.2MB ZIP). Be warned that this ZIP file contains 48 separate PDF files, so this is only [...]
17 Comments » - Posted in iProvo by Jesse
Thursday, September 18th, 2008
The Real Story Behind Veracity and Nuvont
I had the chance to sit down with someone from Veracity yesterday to get a better understanding of what they do and how they do it. One of the things that came up that is the relationship between Veracity and Nuvont, a spin-off company. I know I had a bit of confusion as to the [...]
8 Comments » - Posted in News, UTOPIA, iProvo by Jesse
Friday, September 5th, 2008
Insider: Broadweave Selling Re-branded Veracity Service, MSTAR to Follow Suit
Remember how Broadweave constantly hammered on the importance of owning thier own phone switch? Apparently it’s all talk and no walk. An insider has revealed that Broadweave resells phone service from Veracity for all of the customers they acquired from MSTAR on the iProvo network. With Broadweave unable to control all of the SIP session [...]
29 Comments » - Posted in Rumors, UTOPIA, iProvo by Jesse
Saturday, August 30th, 2008
iProvo Deal Closes: Sorenson Gone, EsNet Takes Their Place
Seems that the rumors were true: Sorenson took a long, hard look at the sale of iProvo to Broadweave and said “no thanks”. Despite this, Broadweave managed to line up alternate funding that appears to be an amalgation of EsNet and some of Broadweave’s existing investors including Fraser Bullock of Sorenson. Broadweave is playing thier [...]
17 Comments » - Posted in News, iProvo by Jesse
Thursday, August 21st, 2008
Broadweave’s Business License Issues Continue
Remember how Broadweave was operating without a business license in any city it did business in? It seems that despite having gotten licensed to do business in South Jordan and Provo, they still can’t get their ducks in a row in Washington City. Company lawyer Jay Cobb said that Broadweave through they had the matter [...]
No Comments » - Posted in Jeers, News by Jesse
Friday, August 15th, 2008
Rumor: Nuvont Won’t Sell Customers to Broadweave
The rumor mill says that Nuvont has decided not to sell their customer base to Broadweave and will continue to operate on both UTOPIA and iProvo. This would cause more problems for the new owner of iProvo since one of their key selling points was to control both the retail and wholesale aspects of the [...]
4 Comments » - Posted in Rumors, UTOPIA, iProvo by Jesse
Wednesday, August 13th, 2008
Mayor Spins as Rumors Fly: Just What is Going on With iProvo?
The Deseret News recently ran an article on iProvo in which Mayor Billings claimed that iProvo is seeing a major turnaround under Broadweave’s direction. Certainly there are areas that have been improved drastically, live support being the most notable. Unfortunately, this improvement in response time has been at the cost of frequent outages with the [...]
10 Comments » - Posted in Jeers, News, Rumors, iProvo by Jesse
Thursday, August 7th, 2008
Mstar Customers on iProvo Lose Access to E-mail With No Warning
As further evidence that the transition of iProvo’s Mstar customers to Broadweave is filled with potholes, I’ve heard that Mstar abruptly shut down customer e-mail addresses without any warning or notification from either Mstar or Broadweave, the company who bought those customers. Combine that with a total lack of notification on billing changes (Mstar is [...]
10 Comments » - Posted in Jeers, Rumors, iProvo by Jesse
Saturday, August 2nd, 2008
iProvo Outage After Truck Snags Lines
About 500 iProvo customers lost service on Thursday when a truck snagged some lines on Timpview Dr, severing 3 major cables. There were no injuries and Broadweave expects to have the lines repaired by mid-day on Sunday. This is their first test of their ability to maintain the network.
