It looks like American Fork is going to discuss the sale of AFCNet this Tuesday the 27th at their normal city council meeting. (See City Council Agenda, item 17, PDF.) There's very spare details as to what the purchase price is or if Surpha is still indeed the buyer, so… Continue reading
Per reader request, I'm opening up a thread to discuss the relationship between PacketFront and UTOPIA. Some background: Last year, PacketFront purchased DynamicCity, the project management group for UTOPIA. DC also did consulting on projects in Arizona and Palo Alto, CA. PacketFront is a Swedish company that draws on a… Continue reading
Broadweave announced their plan to fix the frequent issues with phone service on iProvo, pointing to deficiencies in the portals provided by World Wide Packets. Their message? An ultimatum to Ciena, the new parent company of World Wide Packets, to fix the firmware in 90 days or they'll start replacing… Continue reading
Remember the reports back in September that American Fork was negotiating the sale of their municipal broadband network to Surpha of Orem? According to a post at LocalCommentary.com, those negotiations are about to bear fruit. According to David Rodeback, Surpha has become an ISP on the network and has acquired… Continue reading
Broadweave has repeatedly hammered on the existing providers on iProvo for not owning their own phone-switching equipment. According to their statements, the breakdown in call quality and reliability comes from iProvo, the retailer and the outsourced voice provider all pointing fingers at each other. It's funny, then to hear that… Continue reading
A quote from Saturday's Daily Herald seems to indicate that this is the case: "Broadweave has a CLEC or Competitive Local Exchange Carrier relationship with Qwest, and will therefore not be a service provider on Qwest's network," [Broadweave CEO Steve Christensen] said. This seems fishy on a few levels. About… Continue reading
Broadweave has repeatedly insisted that the only way for iProvo to work is if it becomes a closed network with one provider operating both the retail and wholesale operations. Perhaps, then, they can explain why it is that they agreed to "provide access to alternate service providers for a fee"… Continue reading
If you've left a comment over the last few days that didn't appear on the site, that problem should be fixed now. Spam Karma decided to go "nom, nom, nom" when too many comments were posted over a short period or time. I've adjusted it to be much less sensitive… Continue reading
In their report to the city, CCG noted that there were a significant number of HR issues leading to the deteriorating customer service situation at iProvo. They noted that "almost universally the telecom employees dislike or distrust the retailers" and observed that telecom employees were also at each others throats… Continue reading
I received a response from the Utah Division of Corporations regarding the original filing for Broadweave Networks and Lucy, they've got some 'splaining to do. According to the original filing, the company did not file articles of incorporation until June 4, 2003. (See original document.) Their website, however, indicates that… Continue reading