I had the chance to sit down with someone from Veracity yesterday to get a better understanding of what they do and how they do it. One of the things that came up that is the relationship between Veracity and Nuvont, a spin-off company. I know I had a bit of confusion as to the relationship between the two entities. Now that I have the full story, it’s worth getting it out in the open to clear that air.
Veracity was originally formed as a part of Off-Campus Telecommunications, a company that provided calling card services to MDUs for the high student population of Provo. Veracity came about originally as a Qwest reseller and later a CLEC and provided mainly business services. After a successful Asterisk roll-out to a large multi-use development project, the city approached Veracity to provide services over iProvo after HomeNet disappeared.
One of the downsides there is that Veracity got a bad rap from some of the initial problems, many of which are, indeed, related to the World Wide Packets portal. (I’ll write later about why the portal is the problem and how UTOPIA avoided most of those issues.) The negative perception of Veracity’s services is why they chose to spin off the majority of their home users to a joint venture, Nuvont, in which they had a 50% stake. Business customers would tell them “I have you service at home and it sucks” even when problems had been resolved months or even years ago. Sounds like a good idea to put old resolved problems under a new coat of paint.
The other partner in Nuvont wanted to expand significantly more aggressively than Veracity was comfortable with as it would have caused a problem with working capital. They made a proposition to the partner to buy out their interest which the partner accepted. At current, Veracity has no ownership stake in Nuvont and its only business relationship is selling wholesale services to the company. (As a side note, Veracity also sells wholesale services to Broadweave to route their SIP traffic to the PSTN, something Broadweave’s current hardware is incapable of doing.)
So there you have it. Nuvont is a completely and totally separate company and only receives wholesale services from Veracity. If there are any corrections or clarifications, I’d welcome them in the comments.