The rumor mill says that Nuvont has decided not to sell their customer base to Broadweave and will continue to operate on both UTOPIA and iProvo. This would cause more problems for the new owner of iProvo since one of their key selling points was to control both the retail… Continue reading
The Deseret News recently ran an article on iProvo in which Mayor Billings claimed that iProvo is seeing a major turnaround under Broadweave’s direction. Certainly there are areas that have been improved drastically, live support being the most notable. Unfortunately, this improvement in response time has been at the cost… Continue reading
As further evidence that the transition of iProvo’s Mstar customers to Broadweave is filled with potholes, I’ve heard that Mstar abruptly shut down customer e-mail addresses without any warning or notification from either Mstar or Broadweave, the company who bought those customers. Combine that with a total lack of notification… Continue reading
About 500 iProvo customers lost service on Thursday when a truck snagged some lines on Timpview Dr, severing 3 major cables. There were no injuries and Broadweave expects to have the lines repaired by mid-day on Sunday. This is their first test of their ability to maintain the network.
Google Alerts turned up an interesting result today: a link to Broadweave's company blog. Obviously, they're still testing it out, so don't expect to find a whole lot on there. (Quick WordPress hint: go to Settings -> Privacy and turn off search engine indexing if you're not ready for it… Continue reading
High placed sources, speaking on condition of anonymity, have confirmed that Veracity has pulled out of the merger with Broadweave and that Sorenson Capital may have withdrawn financial backing as a result. The 60-day delay cited by Broadweave in the papers is rumored to be buying time to find new… Continue reading
The deadline for Broadweave's takeover of iProvo has come and gone without much news or fanfare at all. In fact, other than the phone customers from Mstar, we don't know if any transition has taken place. Neither the Daily Herald nor Deseret News could reach Broadweave for comment and I… Continue reading
In an unbelievable move, around 200 Mstar customers on iProvo have been without phone service since Friday after New Global Telecom, the VoIP provider that Mstar uses, cut them off. NGT claims that Mstar is behind on their payments for iProvo customers and that UTOPIA customers are not affected. John… Continue reading