After much searching, Qwest finds the right shade of lipstick for the pig

In quite the surprise announcement today, Qwest announced that its efforts to dress the company up for sale over the last decade have finally paid off. CenturyLink, the result of a merger between ILECs CenturyTel and Embarq, is buying the company in an all-stock transaction. This comes not even a year after the merger that created CenturyLink, one in which CenturyTel purchased Embarq.

What remains to be seen is if this will improve Qwest’s long-ailing fortunes and legendary reputation for horrible customer service. I used to be a customer of Sprint Local in Las Vegas before it was spun off into Embarq and was always impressed with the service quality. The only reason I discontinued service was because Vonage was offering a very compelling feature set at a  more attractive price. I don’t know how much of Embarq has rubbed off on CenturyTel (or even what CenturyTel’s reputation is), but any amount of it would help.

That said, I wonder if the new company will have the billions of dollars required to update badly-neglected infrastructure. It’s no secret that Qwest carries a very heavy debt load and hasn’t exactly been speedy with the rollout of ADSL2+ services. They also have no wireless or video revenues to cross-subsidize construction… and neither does CenturyLink. As land lines continue to death spiral and cable turns up the DOCSIS 3.0 heat, I’m left wondering how the new company will fare too much better than the old one.

Good luck, guys. You need as much of it as you can get.

Broadband Bytes: February 14-20, 2009

Headlines this last week have been dominated by the DTV switch, The Pirate Bay’s trial, and a finalization of the broadband stimulus amount. There were also announcements on 4G wireless from AT&T and Verizon as well as more movement towards online video (and a big step back for Hulu). All this and more in this week’s Broadband Bytes!

Broadband Bytes: February 7-13, 2009

Congress passed the broadband portions of the stimulus package and just barely dodged some really nasty provisions while the DTV delay looks less than crystal clear. We’ve also seen Qwest’s abuse of monopoly power to shut down a rival ISP, both good and bad economic news (including Charter’s bankruptcy) and Fairpoint’s big bucket of fail in taking over Verizon assets in rural New England. All this and more in this week’s Broadband Bytes!