Bumps in the Road for the Prime Time Takeover of MSTAR?

A forum poster on DSLReports isn’t too happy with Prime Time Communications. S/he reported had an STB swap last week that resulted in a loss of channels, frequent pixelation and/or tiling, and being downgraded from a dual-tuner DVR. They’re also reporting issues with out-of-sync audio and video with the new Aminet 530 STB. Given the rather hasty swap from the iProvo headend to the Prime Time one in St. George it’s not surprising to find a few bumps in the road but after years of MSTAR’s video issues, it’s very ill-timed.

Any readers out there with similar issues or pointers on how to fix it? Or, better yet, would someone from Prime Time like to reach out to give this guy a hand?

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