There’s a rumor about that Mstar has outsourced all customer support to ServerPlus. Employees in Mstar’s call center were reportedly either laid off or offered a job at ServerPlus with a big pay cut, possibly down to as little as $10 an hour. Mstar had initially used ServerPlus for fiber… Continue reading
Telephony Online has a great article on UTOPIA that gives some insight as to what exactly they’re doing over there. It also includes some quotes from Fibernet and FuzeCore, the new providers on the network. DSLReports also picked up on the article and offered some additional commentary worth checking out.
The Salt Lake Tribune reports that city records show that Mstar and DynamicCity, the network management company for UTOPIA, also put in bids to either manage or run the city’s fiber optic network. A fourth company also reportedly made a bid, but their name is being kept secret by the… Continue reading
Mike just posted a Broadband Bytes, but there’s a few other things that are worth mentioning in the world of telecommunications. Remember how pinched consumers are more likely to drop video service than data service? A recent survey shows that unhappy people watch a lot more television than happy people… Continue reading
Yes, it’s gone. The short version is that after feedback and some careful consideration, I determined it was boneheaded to have even posted the full letter in the first place. Instead, I’ll summarize the key allegations and rumors from the tipster who sent it to me: Lax physical and logical… Continue reading
The Provo City council voted to put Mayor Billings on Broadweave’s board as the official representative from the city. I wonder, however, if this will provide adequate city oversight or not. Mayor Billings kept the council in the dark during the negotiation of the deal and there have been a… Continue reading
Here’s a quick list of what’s going on in the telecommuncations market for the week of November 8-14: Cable’s move to digital signals is resulting in higher prices and reduced channel selection for many video customers. While it will ultimately improve their HD and VOD offerings, customers on the lowest-prices… Continue reading
This week has presented some unique opportunities for me in regards to FreeUTOPIA. Over the course of the two-plus years that I’ve been posting, I’ve met many people involved with and interested in UTOPIA including service providers, contractors and even opponents. It has not only provided unique insights into how… Continue reading
The U-CAN Meeting for November will be held at the Ruth Vine Tyler Library (8042 Wood St. in Midvale) on Tuesday November 25 at 7:30PM. We’ll be discussing the new service providers, FuzeCore and Fibernet, as well as some of the new pricing models used in Tremonton.
As the clock ticks down on a contract between UTOPIA and Provo for a shared video headend, the fight over who owes who money is starting to heat up. I’ve had a lot of anonymous tipsters relating details and rumors over some strong disagreements regarding compensating UTOPIA for their portion… Continue reading