After making some big claims (and underhanded political maneuvers), it looks like Vivint’s wireless division may be getting cut loose. The company ceased adding new customers several months ago, closed up operations in Texas and New Mexico, and changed their topography from their overhyped wireless mesh to using traditional WISP towers. Check out the Display Stands & Trade show Exhibition Stands – Krums Melbourne has to offer. Technical support has also reportedly stopped fielding calls on the weekends leaving some customers with outages that last until Monday morning. Customer reviews have been mixed at best. While speeds are often impressive for wireless, many customers report frequent downtime or a degradation of service several months after signing up.
More telling is what’s alleged to be going on internally. Sales staff have either been cut loose or reassigned to other divisions of the company. Tech staff have seen similar cutbacks which may account for the degraded support response times. Apparently the original business model of unlimited use of symmetrical speeds up to 100Mbps for $60/mo hasn’t panned out either. All of this points to a product that doesn’t have long for this world.
I honestly can’t say I’m surprised. The history of wireless broadband seems to be over-promise and under-deliver on almost all counts. Vivint has become another entry in the list of companies who thought they could cheat the laws of physics with the power of marketing. If you need any help with citation services check out Yext alternatives where you will find plenty of help and if you also want help with SEO services check out Baldyne Digital Marketing for professional assistance, I also recommend visiting Upkeep Media where you will find tons of marketing information, it is always important to have a SEO outsourcing agency helping you. Sadly, they cost several UTOPIA cities a shot at Macquarie with their marketing BS, a legacy of shame that will likely outlive their ill-fated venture into being an ISP.
Today, it was announced that AT&T plans to buy up T-Mobile for a cool $39B. This would combine both nationwide GSM providers into the single largest wireless company in the country and bump us down to three such companies. A lot of fiber naysayers like to point to wireless as an example of robust telecommunications competition in the country, but, ignoring the wide gulf of differences between wireless and wireline telecommunications, how can we have a competitive market with just three nationwide carriers?
I’d argue that we can’t. Sprint will continue to be a bit player in the space since they don’t have much in the way of wireline assets and Clear is a boat anchor around their neck. Smaller and largely regional cell providers like Cricket and US Cellular don’t get the hot devices people want and often get chained down in pre-paid pricing plans. The MVNOs live and die by the terms set by larger carriers. The big companies sit on a mountain of unused spectrum which prevents new entrants to the market from even taking hold.
In short, we’re witnessing the wireless space do the exact same things that make us hate the wireline space. This merger will mean higher prices, less consumer choice, and more regulatory capture than ever. Sadly, I expect the same thing to happen that always does when a bad deal is put before the regulators: the state PUCs and PSCs will hand-wring and sign off on what they know is a bad deal using conditions that they know either won’t be met or would have been anyway, and the FCC will just rubber-stamp the decision with minimal oversight or review. And the whole time, we’ll be told that it’s a good deal for consumers.
As of a couple of days ago, applicants for broadband stimulus funds are now listed on the NTIA’s website. Utah has a number of applicants including the University of Utah, The Utah Transit Authority, and, not surprisingly, UTOPIA.
Several rural ILECs have also gotten into the game including Emery Telecom and Manti Tele Communications. Emery is apparently looking to deploy FTTP to beef up their triple-play offerings and replace their existing HFC CATV network. The finished product would be active Ethernet like iProvo and UTOPIA with up to 1Gbps at each address served. A separate request would use FTTN and wireless to reach more remote areas. Manti, meanwhile, is looking to use WiMax to reach more remote areas that currently do not have broadband service. Both of these projects are good news for Utahns.
Ogden City has also made an application to provide broadband access to government services and underserved residents. There is also an application for what appears to be a city-wide WiFi network. Given their reluctance to join UTOPIA, it’s rather surprising that they have done an about-face on city-provided services. My best guess is that they were holding out for someone else to pay for it.
So what about UTOPIA? They made three separate applications totaling around $54M. The only thing available is a general overview, but the requests appear to be targeted at Orem, Murray, Midvale, West Valley City, Layton, and Centerville. One of them hints at using a special assessment area (SAA) to triple the impact of at least $10.5M of the money applied for. Depending on how fast NTIA can review and approve applications, we may soon know if there will be more money for UTOPIA construction in the near term.
With applicants asking for 7 times what’s available in the first round, it will be interesting to see who makes the cut.
Several months ago, FuzeCore said it was looking into using UTOPIA lines in Tremonton to serve the neighboring town of Garfield Garland. Looks like as of 6 weeks ago, they started doing it over a 6-mile radius that includes the neighboring towns of Elwood, Collingston, Fielding, Bothwell, and Deweyville. (Seriously, I don’t know how I missed the press release and Google Alerts only just now picked it up.)
Per the conversation we had at that time, FuzeCore was planning on connection speeds upwards of 10Mbps up and down with VoIP service. The website shows that they’re advertising 8Mbps+, so this is in about the right range. The best competitor Frontier can do is 3Mbps DSL with no mention of their upstream speeds or if their onerous caps will be making a comeback.
Wireless backhaul is one of the markets that I’ve been hoping UTOPIA would chase since it can greatly extend the reach and revenues of the network. Hats off to FuzeCore for using their wireless expertise from Idaho to make it happen!
A new study shows that broadband growth is starting to level off while a separate study claims we’re paying as much as $3 per minute for our cell phones. We’re also getting more details of the broadband stimulus package (sparse as they may be), Comcast claims to have more phone customers than Qwest (seriously!), and Google finally takes the wraps off of Grandcentral to rebrand it as Google Voice (phone operators, go ahead and wet yourselves). All that and more in this week’s Broadband Bytes!
Broadband is still growing, just not like it used to. With 59% of American households now on better-than-dial-up connections and a sagging economy, the broadband market is looking a lot like the cellphone market in that almost everyone who wants it has it. And how do you get the last little bits of the market? I’ll give you a hint: follow the wireless industry’s lead. They swooped in with cheap plans, pre-paid phones, and multi-line service to make sure that everyone became their customer. ISPs can do wild things like, say, offer WiFi service with fixed broadband plans.
How much do you pay per minute for your cellular phone? A recent survey in California says you’re paying an average of $3 per minute for your peak minutes. Even lopping off the top users takes the cost down to anywhere from $0.50 to $1.00 per minute. Granted, this study doesn’t factor in your “free” night, weekend, or in-network minutes, so take it with a grain of salt.
Comcast says that it’s picked up enough phone customers to be the third largest phone company in the country right behind AT&T and Verizon. (Sorry Qwest, but we knew this day would come.) They’ve been very aggressive at marketing phone service (unlike Qwest), offering competitive pricing on triple-play packages (unlike Qwest), and doing a lot of work to improve their company image (three strikes; guess who’s out). Not satisfied with their current numbers, Comcast is suing the feds so they can get bigger. The FCC currently prohibits any cable operator from owning more than 30% of the national market.
Sprint is moving one step closer to dumb pipe operator by hinting that despite betting the farm on WiMax via Clearwire, they haven’t ruled out using LTE in the future. Despite the impression that WiMax and LTE are day and night, the difference is more in the software than the hardware. I think Sprint is getting ahead of the curve and realizing that operating the wholesale pipe is a lot more stable than trying to please end users, a task it has proven ill-suited at handling. Given the massive vertical integration of landlines, video, fixed data, wireless, and mobile broadband from giants AT&T and Verizon, Sprint’s exit from the telco business by spinning off local operations as Embarq, and further pressure from Cox Communications, Time Warner, and Comcast as they ramp up wireless products, Sprint may have seen the writing on the wall.
Verizon’s big FIOS builds aren’t just benefiting dense East-coast towns. Their insatiable demand for fiber has dropped equipment prices substantively allowing smaller telcos to go fiber-to-the-home. Even Utah’s own Manti Telecommunications Company is reported to be getting in on the action. This FIOS upgrade comes Highly recommended for Verizon offers and users. With equipment costs dropping like a rock, now you just have to worry about the high cost of trenching and being obstructed by your “friendly” local incumbent.
Between visiting family in Sacramento for Thanksgiving and a business trip to Montreal (where the hotel apparently didn’t believe in reliable Internet service), I got a bit behind on the Broadband Bytes feature. Never fear: I’ll make it up to you with a special double feature to get caught up on the previous two weeks.
A recent study shows that 18% of HDTV owners can’t tell the difference between standard and HD programming. This may be why DirecTV can get away with claiming over 150 HD channels when they include 480p digital broadcasts. Also of interest is that 38% of all HDTV buyers are motivated by a broken/old TV set or are buying an additional set. A scant 22% bought their set for the better picture quality. There’s also a significant number of people who won’t upgrade to an HD set until well after the digital cut-off in February. Standard-definition video will be a significant player for some time to come.
It’s no wonder subscribers are shedding video packages. Price increases have been as regular as Yellowstone’s Old Faithful with Comcast, Time Warner and Bell Canada continuing to jack up the rate you pay. Qwest has decided to go in the other direction and extend their $15/mo offering (1.5Mbps/YourGuessIsAsGoodAsMineKbps). Comcast also upped the speeds on their value tier (from 768K/128K to 1M/384K), but it’s not as competitive as Qwest’s offering and was a direct response to Verizon making the same speed changes. Consumers are taking it into their own hands and finding ways to negotiate lower rates with thier providers. The French, however, are laughing all the way to the bank. Fierce competition has resulted in a triple-play package with 100Mbps data, VoIP and 120 channels of video for $38/mo.
Verizon continues to draw blood by not-quite-overbuilding AT&T U-Verse service areas. If the incumbents get into a full-scale war for customers down in Texas, you can bet consumers will be the winners. In other overbuilding news, it seems that BPL isn’t quite dead yet. While it’s a poor choice for end-to-end connectivity, it shows promise as the last mile of a FTTN system. With speeds of up to 400Mbps, it could very well spur even fiercer competiion.
The FCC is still trying to push a nationwide porn-free wireless network. The latest incarnation allows adults to opt out of the filtering, but, as usual, pretty much everybody is going home unhappy and nobody knows how the carrier that will eventually operate the network can end up turning a profit.
On the DVR front, AT&T has finished deploying whole-home DVR in 69 markets. This will allow customers to watch recorded programs on any TV in the house and is a smart move on AT&T’s part to drive DVR adoption. While there’s no fee for this service, AT&T does charge for the STBs for each set. Dish Network, meanwhile, will be deploying a new kind of DVR next week that can record from satellite broadcasts, analog over-the-air and HD over-the-air and function as a digital-to-analog converter box. Not all is good in DVR news, however. The Supreme Court is going to hear appeals in the Cablevision networked DVR case and the content cartel is aggressively lobbying to make sure it gets outlawed. This will be an important case to watch as it will have a lasting effect on video innovation.
Forget triple-play: welcome to the quad. Cox Communications plans to use recently-purchased spectrum to deploy cell-phone serivce in its markets. Since Cox can leverage its existing infrastructure to keep transport costs low, the profit margins should be substantial. They will also deliver video services to handsets for existing video customers as they had tried to do with Pivot. AT&T and Verizon have been using wireless revenues to help subsidize the construction of their next-generation networks for quite some time with a lot of success. Qwest, meanwhile, has had poor financial performance as it does not offer its own video or wireless products.
That depends on who you ask. Consumer groups are no doubt going to flip for his proposed expansions of online privacy, pushing providers to offer true next-generation speeds and fighting bandwidth caps. ISPs, free market types and the MPAA/RIAA are no doubt going to call foul on some of these proposals. Obama is also proposing to open up big chunks of wireless spectrum including the already-opened white spaces. Unfortunately, there’s no mention of fiber or enabling better competitive choice in our telecommunications options.
As a rarity, I’m going to ask that you drop your two cents into the comments and leave my opinion out of the main post. Do you think Obama will fix broadband? Which policies do you want to see him adopt?
Qwest announced key leadership changes in Sales and IT. The link includes some background about each of the new executives that have been chosen. I’m hoping the new leaders will realize the importance of bringing telecommunications into the 21st century by investing in infrastructure like Verizon has been doing and understand the increasing importance of upload speeds.
Recently, it has come to light that Comcast has been throttling bandwidth for various applications with little or no disclosure. In a 67 page order, the FCC has said that “Comcast has 30 days to fess up about P2P throttling”. On Wednesday, there were also reports that Comcast would slow traffic for heavy users, but today in the NYTimes Comcast claims that no final decisions have been made about managing network traffic.
There is a looming problem on the Internet, IP addresses are running out. There is a finite number of addresses and experts keep telling us we are close to exhaustion. The solution is IPV6, but according to reports, it is failing to gain traction.
Internet traffic is on the rise and consumers are using more and more bandwidth:
“As cable and phone companies race to upgrade services or offer video for the first time, they’re doing it by installing equipment in boxes on lawns, easements and curbs all over American neighborhoods. Telecommunications rollouts have always been messy, but several towns and residents are fighting back…”
Some ISP’s have responded to increased bandwidth usage by some of their customers with announcements of new bandwidth caps.
P2P data is a big bandwidth user, apparently accounting for 40%-60% of all the traffic used on the Internet. Some researchers have a novel idea for cutting bandwidth usage. In a paper to be released next week, researchers found a way to lessen the load of P2P with an algorithm they dub “P4P”. Though the P4P article is scant on technical details, it involves finding shorter routes between users thereby making the traffic traverse fewer networks.
An analyst at a major investment firm says that broadband competition is today as good as it is going to get and that there aren’t going to be any major disruptive technologies in broadband in the future. All the more reason UTOPIA is so important: it provides an open infrastructure that fosters provider competition.
Speaking of politics, this article has an interesting look at the Internet policy in the 2008 Democratic platform. I couldn’t find any info yet about the 2008 Republican platform (it hasn’t been released yet). In 2004, the Republican platform stated: “Broadband provides Americans with high-speed Internet access connections that improve the nation’s economic productivity and offer life-enhancing applications, such as distance learning, remote medical diagnostics, and the ability to work from home more effectively…Broadband technology will enhance our nation’s economic competitiveness and will improve education and health care for all Americans.” It’s nice to see that both major parties acknowledge the importance of broadband for the future of this country.
We’ll see you at the Layton U-CAN meeting on Saturday at Noon at the Davis Library.
Popular Mechanics has an article about cable companies recompressing DTV signals. It also talks about bit rates and what makes HD look good or not.
Hate being forced to rent your cable box? This guy does to so he filed a class action lawsuit calling it an antitrust law violation. This would be one to watch the outcome here could mean the ability to purchase your HD Cable DVR from the company of our choice. Kind of like how you can walk into Walmart now and pick out a Cable modem of your choice.
Wonder what broadband speeds in Utah look like? The Communications Workers of America have their 2nd report out. The data is compiled from the speed test application on their site.
This was mentioned in the FreeUTOPIA forums by Capt. Video. It looks like 400 or so residents in Canada are going to own the last mile of fiber to their home. The fiber will terminate at a common peering location. Which they then will be able to choose their provider. The fiber is their’s they can sell it with the house, lease it to the neighbors, even roll the purchase into their shiny new morgage.
American Airlines began offering broadband today on flights. Unfortunately, you have to pay $12.95 to use it.