If you're going to inflate your company size, it's best not to leave evidence to the contrary. Broadweave claimed in a press release that the Traverse Mountain community encompasses over 8,000 homes, yet an interview between KSL Radio and Steve Christensen of Traverse Mountain shows the project to be more… Continue reading
Online talk radio show CouchCast had Steve Christensen on as a guest to discuss the sale of iProvo. Go ahead and give the show a listen. A few observations: Steve Christensen said himself on the show that Broadweave has been around since 2003, yet this conflicts with his statements to… Continue reading
Broadweave announced their plan to fix the frequent issues with phone service on iProvo, pointing to deficiencies in the portals provided by World Wide Packets. Their message? An ultimatum to Ciena, the new parent company of World Wide Packets, to fix the firmware in 90 days or they'll start replacing… Continue reading
Broadweave has repeatedly hammered on the existing providers on iProvo for not owning their own phone-switching equipment. According to their statements, the breakdown in call quality and reliability comes from iProvo, the retailer and the outsourced voice provider all pointing fingers at each other. It's funny, then to hear that… Continue reading
Broadweave has repeatedly insisted that the only way for iProvo to work is if it becomes a closed network with one provider operating both the retail and wholesale operations. Perhaps, then, they can explain why it is that they agreed to "provide access to alternate service providers for a fee"… Continue reading
In their report to the city, CCG noted that there were a significant number of HR issues leading to the deteriorating customer service situation at iProvo. They noted that "almost universally the telecom employees dislike or distrust the retailers" and observed that telecom employees were also at each others throats… Continue reading
I received a response from the Utah Division of Corporations regarding the original filing for Broadweave Networks and Lucy, they've got some 'splaining to do. According to the original filing, the company did not file articles of incorporation until June 4, 2003. (See original document.) Their website, however, indicates that… Continue reading
Broadweave announced today that they plan to go one step further than buying out the customer lists and acquire Veracity as well. Veracity has over 10,000 clients but only a handful are on UTOPIA or iProvo. Most of Veracity's customer base is in T-1 lines or DSL services as well… Continue reading
I took the time to sit down with a copy of the proposed purchased agreement with Broadweave (warning, PDF) and found a number of glaring holes and deficiencies in this arragement. Broadweave Networks of Provo LLC is listed as the purchaser, yet no such corporation currently exists with the State… Continue reading
You'd like to think that a company planning to buy city assets would have all of their paperwork ducks in a row. Seems that Broadweave, however, has neglected to file a substantial amount of paperwork required to legally do business. South Jordan, the location of the company's headquarters, has no… Continue reading